30 DAY GUARANTEE POLICY
30-DAY PRODUCT GUARANTEE
This guarantee applies to eligible Miss Mayfly® products not covered by the Wader & Boot Manufacturer Warranty, including promotional apparel, hats, fly boxes, and other accessories.
30-DAY DEFECT GUARANTEE
Eligible products are covered against manufacturing defects for 30 days from the date of delivery.
Confirmed defective products may be replaced, exchanged, or refunded, depending on product availability and the nature of the defect.
Customers will not be charged return or exchange shipping for confirmed defective products covered under this guarantee.
All claims are subject to review and approval.
GUARANTEE EXCLUSIONS
Coverage does not include:
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Normal wear and tear
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Damage caused by misuse or improper care
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Accidental damage
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Products purchased used or second-hand
Final Sale — 30-Day Product Guarantee
Final Sale items are not eligible for standard returns, exchanges, or refunds but retain their 30-Day Product Guarantee from the date of delivery.
For confirmed manufacturing defects, a replacement will be provided when available. If unavailable, customers may choose store credit or a refund.
HOW TO SUBMIT A GUARANTEE CLAIM
To initiate a claim, use the Warranty option through our return portal.
You may also use our Contact Us form or email hello@missmayfly.com to discuss a defective product before submitting a claim.
Photos or other evidence of the defect may be required before the product is returned.
INTERNATIONAL CLAIMS
International customers should contact Miss Mayfly® before submitting a claim, as guarantee, return, shipping, duty, and refund policies may differ by country.